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Home»Parts and Service»

Instant Assist - Remote Support Made Possible

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Live Support Via Mobile, Tablet, or Laptop

Our latest service, Instant Assist, enables you to quickly and efficiently obtain remote technical assistance to reduce downtime and avoid the cost of an engineer call out. Instant Assist is free for customers with all-inclusive service agreements.

Instant Assist Benefits

  • Reduced Downtime - Quick and easy remote support
  • Reduced Costs - Avoid unnecessary call outs
  • Smart - Easy access to technical information
  • Value for Money - Cost Effective way of resolving issues

Ready to contact the Helpline? Click Below!

Helpline can be accessed weekdays from 6AM to 4PM.

  • Please have the make, model and serial number ready
  • Please have access to the machine

Out of hours but still need help? Not a problem!

Try our online help videos

More information